TERMS & CONDITIONS

1. Introduction

Welcome to Lakeside Spine and Wellness ("Company", "we", "our", "us")!

These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at https://lakesidespineandwellness.patientcopilot.ai (together or individually "Service") operated by Lakeside Spine and Wellness.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

Please read these Terms and Conditions carefully before using our Service.

2. SMS Terms of Service

By opting in to receive SMS messages from Lakeside Spine and Wellness, you agree to receive text messages related to appointment scheduling, appointment reminders, confirmations, and follow-up communications regarding your care.


You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.

Message and data rates may apply.

Wireless carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to opt in to receive SMS messages.

For more information on how we collect and use personal data, please review our Privacy Policy.

3. Business Identity & Messaging Overview

Lakeside Spine and Wellness is a clinic providing wellness and chiropractic-related services. Depending on your selections and consent, you may receive communications from us including non-marketing messages (e.g., scheduling, appointment reminders, service updates) and/or marketing messages (e.g., promotions and offers).

4. Communications

By using the Service or submitting your information through forms, surveys, calendar booking, or web chat, you may receive communications from Lakeside Spine and Wellness. Communication preferences depend on your selections and consent.

SMS Consent Rules:

Providing a phone number does not automatically mean consent to receive SMS.

SMS consent is captured via separate, optional checkboxes for marketing and non-marketing messages where applicable.

Consent to receive marketing messages is not a condition of purchasing goods or services.

5. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

6. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information (if applicable).

7. Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

8. Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.

9. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Lakeside Spine and Wellness and its licensors.

10. Indemnification

You agree to defend, indemnify and hold harmless Lakeside Spine and Wellness and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

12. Indemnification

You agree to defend, indemnify and hold harmless Lakeside Spine and Wellness and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorney's fees), resulting from or arising out of your use of the Service or a breach of these Terms.

13.Limitation of Liability

In no event shall Lakeside Spine and Wellness, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the Service.

14. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

15. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

16. Contact Us

If you have any questions about these Terms, please contact us at:
Email: [email protected]
Phone: (425) 276-8044
Website: https://lakesidespineandwellness.patientcopilot.ai

Excludes private and government insurance, personal and workers compensation claims